Returns & Exchanges
At Paragon Dive, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy on all unused items in their original packaging. Whether it is a fit issue or a change of heart, our team is here to ensure your gear transition is seamless.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack Your Gear
Securely place the unused items in their original manufacturer packaging, ensuring all tags, manuals, and protective films are intact.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your RMA.
Receive Your Refund
Once our technicians inspect the gear for quality assurance, we will issue a full refund to your original payment method within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing